For the first segment in this series, I will touch on the social tipping point I believe we are currently on. I won’t address any specific advances I think will impact us in the future yet. I will save these for the segments to come and rather touch on the social impact or “Social Physics,”…Read more →
Traditional, person-to-person customer service is antiquated. Now, companies are turning to AI-driven customer experiences to up their game. Artificial intelligence is driving customer service, where chatbots are replacing phone calls and emails, and your company can provide an exceptionally personalized experience for customers. What is AI? Artificial intelligence is a term that has come to…Read more →
