Careers
Build a transformative career unlike any other
ICE Tech transforms the way governments delivers services to their citizens across the African continent and globally. If you’re excited about creating innovative systems and solutions that solve real-world challenges, then ICE Tech offers you a unique opportunity for growth and skills development.
Partner Channel Account Manager (West Africa)
Overview of the role:
The Partner Channel Account Manager plays a key role in driving growth by managing Ice Tech growth, high-potential sub-regional and national partners. The PCAM is tasked with developing and executing strategic joint business plans with these partners to maximise revenue generation, specifically focusing on new partners acquisition and cross-sell opportunities. This position requires strong collaboration with partners, ensuring both sides work together to achieve growth objectives.
Competencies:
- Proven experience in B2G sales, preferably in the software industry or selling to private industry clients
- Strong understanding of the Transport sector and its software needs in African Governments
- Excellent sales and negotiation skills
- Ability to build and maintain relationships with key stakeholders
- Excellent communication and presentation skills
- Results-driven with a track record of meeting and exceeding sales targets
- Analytical and strategic thinking
- Willingness to travel within the region
- Strong knowledge and understanding of software solutions
Responsibilities
- Building and maintaining strong, strategic relationships with high-value partners.
- Collaborating with partners to develop joint business plans that outline clear objectives, sales targets, and growth strategies.
- Proactively identifying opportunities within the partner’s pipeline and providing guidance to ensure successful deal closure.
- Driving the acquisition of new customers and the expansion of existing accounts through cross-sell and up-sell opportunities.
- Setting clear, data-backed KPIs for partners, tracking their progress toward these goals, and using this data to drive performance reviews.
- Providing partners with the necessary tools, training, and support to succeed in selling ICE Tech products and services.
- Staying informed about market trends, customer needs, and competitor activities.
- Regularly tracking performance against targets and reporting outcomes to management.
- Regularly assessing partner performance, providing constructive feedback, and implementing corrective actions.
- Working closely with the partner’s marketing teams to develop and execute joint marketing campaigns.
- Working alongside internal teams such as sales, marketing, product management, and support.
Educational / Experience requirements
- Bachelor’s degree in Business Administration, Marketing, or a related field
- Proven track record of successful B2G sales, preferably in the software industry or selling to private industry clients
- In-depth knowledge of the Transport sector and its software needs in African Governments
- Familiarity with government procurement processes and regulations
- Experience in managing the entire sales cycle, from lead generation to deal closure
- Strong network of contacts within the Transport sector and government organizations in West Africa is a plus
- Proficiency in using CRM software and sales analytics tools
- Strong relationship-building skills to align ICE TECH solutions with partner goals.
- Expertise in influencing, negotiating, and managing partner accounts for mutual success.
- Proven ability to achieve sales targets through strategic account management.
- Skilled in long-term business planning with a focus on sustainable, profitable growth.
- Proficient in analyzing sales data and market trends.
- CRM and BI tool expertise (e.g., Salesforce) for tracking, forecasting, and optimization.
- Excellent communication and presentation skills for internal and external stakeholders.
- Strong organizational skills to manage multiple accounts, pipelines, and deadlines.
- Experience handling partner conflicts and aligning cross-functional teams for success.
Additional information:
- Proficiency in French
- Ability to work independently and collaboratively in a team environment
- Willingness to travel within the region as required
- Results-oriented mindset with a focus on customer satisfaction
- Adaptability to work in a fast-paced and dynamic sales environment
This role represents a fantastic opportunity to join a respected team. If you are interested and meet the selection criteria, please send your CV to Keshnee Reddy-Chetty [email protected]
SENIOR BUYER
Overview of the role:
The Senior Buyer is responsible for leading the procurement of goods and services, ensuring optimal cost, quality, and delivery timelines. This role involves strategic sourcing, supplier relationship management, and collaboration with internal stakeholders to support the organization’s operational and financial objectives.
Responsibilities:
- Strategic Sourcing & Procurement
- Develop and implement procurement strategies aligned with company goals.
- Conduct market analysis to identify potential suppliers and assess market trends.
- Negotiate contracts and terms with suppliers to secure advantageous agreements.
- Supplier Management
- Evaluate and select suppliers based on quality, cost, and delivery performance.
- Maintain and enhance relationships with key suppliers to ensure reliability and quality of supply.
- Monitor supplier performance and implement corrective actions as necessary.
- Inventory & Cost Management
- Collaborate with inventory and production teams to forecast demand and manage stock levels.
- Identify opportunities for cost savings and implement initiatives to reduce procurement expenses.
- Ensure timely delivery of materials to meet production schedules.
- Compliance & Reporting
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- Ensure procurement activities comply with company policies and regulatory requirements.
- Maintain accurate records of purchases, pricing, and other important data.
- Prepare reports on procurement activities, supplier performance, and cost savings.
- Team Leadership
- Mentor and guide junior buyers and procurement staff.
- Foster a culture of continuous improvement within the procurement team.
The chosen applicant must have:
- Education: Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
- Experience: Minimum of 5 years in procurement or supply chain roles, with at least 2 years in a senior or strategic position.
- Skills:
- Strong negotiation and communication skills.
- Proficiency in procurement software and Microsoft Office Suite.
- Analytical mindset with attention to detail.
- Ability to manage multiple projects and meet tight deadlines.
Additional information:
- Closing date: 31 July 2025
- Type of role: Permanent
- Location: Hybrid Model (Centurion).
- Salary: to be discussed, in line with skills and
This role represents a fantastic opportunity to join a respected team. If you are interested and meet the selection criteria, please send your CV to Keshnee Reddy-Chetty, [email protected].
Network/Security Administrator
Overview of the role:
Motivated and detail-oriented Network/Security Administrator with over 2–4 years of hands-on experience in configuring, maintaining, and securing enterprise networks. Cisco Certified Network Associate (CCNA) with proven expertise in LAN/WAN infrastructure, firewall policies, VPN deployment, and network monitoring. Adept at identifying vulnerabilities, optimizing network performance, and responding to incidents in compliance with best practices and organizational policies.
Certifications
- Cisco Certified Network Associate (CCNA)
- (Optional) CompTIA Security+ (if multi-certified)
- (Optional) Cisco Certified CyberOps Associate
Skills required
- Cisco routing and switching (IOS configuration, EIGRP, OSPF, VLANs, STP)
- Firewall administration (Cisco ASA, Palo Alto, or Fortinet)
- VPN setup and support (IPSec, SSL)
- Network access control (802.1X, NAC)
- Intrusion detection and prevention systems (IDS/IPS)
- Network monitoring tools (SolarWinds, Nagios, Wireshark)
- Patch management and vulnerability scanning (e.g., Nessus)
- Incident response support and basic forensic analysis
- Basic scripting for automation (Python, Bash)
- Familiar with ITIL or ticketing systems (e.g., ServiceNow)
Typical Responsibilities
- Configure and troubleshoot Cisco routers and switches in enterprise environments
- Maintain network security through access control lists (ACLs), firewall rules, and intrusion prevention systems
- Manage VPN access for remote users and branch offices
- Monitor network traffic and performance to detect anomalies or malicious activity
- Implement routine security patches and firmware updates on network devices
- Collaborate with security teams to support audits and compliance checks
- Respond to and document Tier 1 and Tier 2 security incidents
- Maintain up-to-date network diagrams and documentation
Technical Environment
- Cisco Catalyst and ISR series
- Cisco ASA or Firepower
- Windows Server, Active Directory
- Linux for monitoring/security tools
- Syslog servers, SIEM tools (Splunk, Graylog, or ELK stack)
Soft Skills
- Strong analytical and troubleshooting skills
- Effective communicator with cross-functional teams
- Process-oriented with an eye for documentation
- Continual learner with a strong interest in cybersecurity
Additional information
- Closing date: 31 July 2025
- Type of role: Permanent
- Location: Hybrid Model (Centurion).
- Salary: to be discussed, in line with skills and
This role represents a fantastic opportunity to join a respected team. If you are interested and meet the selection criteria, please send your CV to Keshnee Reddy-Chetty, [email protected].
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