Use Cases

Use Case Examples

Use cases only limited by your imagination

Government
Fin-Tech
Medical
Telecoms

Problem Statement: Emerging Market Government ICT Challenges: governments operate on a combination of disparate manual, legacy and/ or poorly constructed ICT systems that operate in silos. Fraud and corruption is rife and perpetuated by the lack of modern systems and controls.

ICE Engine is the ideal framework to form the foundations of a national eGovernment platform for any country. Solutions can be implemented in a modular manner with integration into existing systems with a view to replacing all legacy systems over time.

The following modules have been implemented in various governments in Africa:

ICE-TIS – ICE Transport Information Systems

Vehicle Registration, licensing and permits, biometric driver licensing, tolling, customer self-service and any region-specific requirements

ICE-CBM – ICE Cross Border Movement

Border process flow control, movement permits, VISA processing (web-based processing and/or on-site), biometric citizen/ visitor processing, customs clearing

ICE-Tax - Taxation Collection

Collection of national and/ or local corporate and/ or individual taxes in accordance with local legislative requirements

ICE-MDMS

Serve all your customers with an integrated platform from the meter to customer. The ICE Meter Data Management System (MDMS) controls the flow of information from various types of meters and stores the meter readings in a central database in a logical, retrievable manner for statistical analysis and billing.

ICE-Law – ICE Law Enforcement

Offence/Infringement processing mobile and back office, traffic enforcement hardware integration, officer deployment and management, crime scene investigation mobile data recording

ICE-ID – ICE Identity management

Complete Home affairs function: biometric citizen/ alien enrolment, ID card issuance, relationship management, births, deaths, centralized KYC

ICE Utility - Utility/ Municipal Billing

Comprehensive utility and municipal billing catering for complex tariff structures and business rules incorporating GIS-based surveying.

Utility records amounts that are due for withholding tax on rental income. Tenants pay directly to the government and these payments are recorded in the system. Should the tenant not pay the owner becomes liable. Tenant movements are recorded in the property register as well as the history of ownership to ensure that the taxes are paid by the correct party.

ICE-CBM Problem Statement:

Financial institutions use a multitude of disparate legacy systems to manage transactional flow and customer engagement. The resultant customer experience is often poor.
While the emergence of mobile money is a positive development, transactional richness and interoperability between money types is a growth-limiting barrier.

ICE Engine enables

Financial institutions to rapidly and visually build and deploy the transactional business processes required to effect a transaction, sell a product and/ or manage a process;
The agile development of a unifying integration and/ or transactional layer between multiple legacy systems;
The switching/ processing of payments between numerous payment types such as mobile money, bank accounts and/ or credit/ debit cards.

Medical Supply Change and Records Management:

Problem Statement: Governments and aid agencies distribute chronic medication including ARV’s to poorer communities. The supply chains used to distribute to multiple distribution centers are well established however the following problem exists:

Patient records are typically manual and evidenced by paper records;
Patient authentication is manual and open to abusive / fraudulent practice;

ICE Engine enables government and/ or the private sector to centrally manage patient records, secured biometrically enabling the authenticated distribution and financial settlement of chronic medicines and anti retroviral drugs.

Government